Privacy policy

Privacy Policy — Viora

Effective Date: [10/24/2025]

At Viora, we value your privacy as much as we value your trust.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.viorawellness.net

1. Information We Collect

When you visit our Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies.
Additionally, as you browse, we collect information about the individual pages or products you view, how you arrived on our Site, and how you interact with it.

When you make a purchase or attempt to make a purchase, we collect:

Personal information: name, billing address, shipping address, payment details (credit card, PayPal, etc.), email address, and phone number.
Order information: items purchased, order date, and transaction details.

We refer to this as “Personal Information.”

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate with you about your order or support inquiries
Improve and optimize your shopping experience
Provide personalized product recommendations
Send marketing communications (only if you have subscribed)
Detect and prevent fraudulent or unauthorized activity

3. Sharing Your Information

We only share your information with trusted partners necessary to operate our business, including:

Shopify, which powers our online store
Payment processors, such as PayPal and Stripe, to handle secure transactions
Shipping carriers, to deliver your order
Email service providers, to send order confirmations and updates

These partners are bound by strict data protection and confidentiality agreements.

We do not sell, rent, or trade your personal information to third parties.

4. Data Retention

We keep your order information for our records unless you request deletion.
This helps us comply with legal, tax, and accounting obligations and maintain accurate order history.

5. Cookies

Our Site uses cookies to:

Remember your preferences
Improve page loading speed
Analyze visitor traffic and site usage
Personalize your experience

You can disable cookies in your browser settings, but this may affect certain functionalities of the Site.

6. Your Rights

Depending on your location, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at support@museandrue.com.

7. Security

We take data protection seriously.
All transactions on our Site are processed through secure SSL encryption, and payment information is handled only by trusted third-party processors.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
Updates will always be posted on this page with the revised effective date.

9. Contact Us

For more information about our privacy practices or if you have any questions, please contact us at:
📧 GetVIoraHelp@gmail.com